Initially I was even told I was not allowed to speak to a supervisor (?). All of their representatives (apart from one) were foreigners abroad, a simple request of ‘can I please speak a a supervisor’ lead to a 3 hour expedition of being referred to several other departments - none of which were supervisors.

Covered California said definitely they should refund me for it. Instead they took that money and applied to to the month that was missed in payment - which I did not want or authorise. And please refund me for the payment I made for the next month. When they did get back to me they said they could not reinstate me and said only covered California could (which is not true). They took too long to give me a response so instead I had to go to a different healthcare provider. I understood this was for the the next month, as we were already at the end of the current month. They suggested I make a payment to make sure I would be reinstated. They said they would ‘try’ and reinstate me when my payment to them had failed and my plan terminated. Healthnet cancelled my insurance after their auto pay failed, they also stopped accepting credit cards from abroad for payment (probably because they switched to a new banking system) so I was unable to use my card from abroad (I’m an English national living in America and have been using my English Visa card for the last 10 years in america without problem).

Ambetter health net eye exam